Flexibility is the watchword to ensure matching operational reality with business needs. Integrys offers a range of technical service options, any or all of which may be incorporated into your custom service plan.
Regularly scheduled switch-out & depot maintenance
Arrange for quarterly, semi-annual, annual or custom maintenance schedules. Our service team will assist you in preparing a swap-out plan, and swiftly review status of all equipment in for review. Diagnostics and predictive maintenance will help you increase the projected lifespan of your systems, and you’ll dramatically reduce downtime due to manageable obsolescence.
Regular on-site maintenance surveys
Our service teams will come to you for a quarterly, semi-annual, annual or custom maintenance inspection. We’ll review your equipment in situ, perform diagnostics, and be able to accurately assess issues arising from actual worksite conditions and mode of operation.
Depot program for problematic equipment
Not all systems are mission-critical. This is a simple repair-or-replace program where you drop the equipment to our workshop, we quickly ascertain the issue and propose the optimum solution.
Guaranteed replacement/turnaround program
A step up from the depot service with a simple twist – you drop off the problem equipment, and we give you a replacement on the spot. We’ll still work through the repair-or-replace scenario, to determine the most cost effective solution, but you’ll already have your replacement equipment.
On-site emergency service
Similar to on-call engineering support, we assign a technician familiar with your project. When an issue arises, we guarantee he’s on-site to effect diagnostics and repairs within the promised timespan. 2-hour, 4-hour and same day response packages are available, with optional after-hours and weekend/holiday support if needed.